Spa
Fitness center
Full-body massage
Head massage
Foot massage
Neck massage
Back massage
Massage (Paid)
Locker rooms
Fitness
Hand massage
Spa/Wellness packages
Spa lounge/Relaxation area
Spa facilities
Spa (Paid)
Safety features
Face masks for guests available
First aid kits available
Staff follow all safety protocols as directed by local authorities
Thermometers for guests provided by property
Access to healthcare professionals
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Bathroom
Private bathroom
Toilet paper
Towels
Toilet
Hairdryer
Shower
Slippers
Safety & security
Safe
CCTV outside property
CCTV in common areas
Key card access
Key access
Security alarm
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation sealed after cleaning
Property cleaned by professional cleaning companies
Media & Technology
Flat-screen TV
Cable channels
Satellite channels
TV
Telephone
Physical distancing
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Contactless check-in/out
Outdoors
Outdoor dining area
Terrace
Garden
General
Air conditioning
Elevator
Non-smoking rooms
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Services
Daily housekeeping
Fax/Photocopying (Paid)
Lockers
Accessibility
Upper floors accessible by elevator
Entire unit wheelchair accessible
Bedroom
Wardrobe or closet